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Running Out Of Memory/Crashing To Desktop

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croiduire
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Postcroiduire on Tue Jul 10, 2018 6:56 pm

I posted in this thread over at MtS, but I'm cross-posting, hoping that someone here might have a solution.

. . . I am . . . using a Toshiba Satellite C55-B running Windows 7 Home Premium Service Pack 1. It has an Intel i3-3217U CPU @1.80GHz with 8.00 GB installed memory and a 64-bit OS. I have all the EPs and SPs, but not UC. I have set my EmptyStandbyList.exe to clear caches every 15 minutes. I have repeatedly tried patching both my original .exe and the one from Leefish on the desktop, in the TSBin, in the CSBin, and in the folder where I extracted the .rar. I re-downloaded the patch and the .exe, on the remote chance one or the other had become corrupted, and went through the whole process again. (I have patched it in my house, I have patched it with my mouse, I have patched it here and there, I have patched it everywhere...sorry. I have to joke to keep from crying.) Both the Sims .exe and the 4GB patch have admin privileges. Despite claiming each and every time, "Executable successfully patched!" I'm still stuck at 1024MB. I looked at the .exe in CFF and it says the app can handle >2gb address space. Does the 4GB patch do more than make sure that Nt header is checked?  If not, then my .exe actually has been successfully patched and I have a different problem: the game can't find/access my memory. Any fixes, any ideas, would be greatly appreciated. I am so very tired of crashing.

Sometimes, unpredictably, I can play for a while, but I usually crash within 30-45 minutes. My logs show this, confirming that the game only sees 1 GB:

Exception time: 07/08/2018, at 17:29:16.
Exception code: 0xC0000005 (-1073741819) ACCESS_VIOLATION.
Current thread ID: 1280 (0x00000500).
Version information:
Application/module path: C:\Program Files (x86)\EA GAMES\The Sims 2 Mansion and Garden Stuff\TSBin\Sims2EP9.exe
Application/module version name: The Sims 2 EP9
Application/module version: 1.17.0.66
System version: Windows NT 6.1
System memory: 1024 Megabytes total, 1024 Megabytes free.
Application/module configuration: ReleaseSRT


Extra Exception Data:

Shutdown: 0
HostName: [redacted]
MemoryUsage: 1323832K
Neighborhood Name: Strangetown
Neighborhood Prefix: N002
Lot Name: 63 Road to Nowhere
Family Name: Glass
Extra Exception Data End:

help4



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Broomhilda
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PostBroomhilda on Tue Jul 10, 2018 10:47 pm

Sent a message to Suzanne on Skype for this..



Time for a Spring Siggi lol
Thank you so much Crissi, it's beautiful
~hugs and smiles my dear, dear BFF's~
I am so proud of all of you..
valentine1f
Friends call me Sam(F) or Broomie or Broomhilda


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croiduire
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Postcroiduire on Tue Jul 10, 2018 11:19 pm

Sam, I don't Skype. I will PM her, if you don't think she'd mind.



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Broomhilda
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PostBroomhilda on Tue Jul 10, 2018 11:22 pm

Oh when she sees the message she will come on here to check it out..and she won't mind you pm'ing her..



Time for a Spring Siggi lol
Thank you so much Crissi, it's beautiful
~hugs and smiles my dear, dear BFF's~
I am so proud of all of you..
valentine1f
Friends call me Sam(F) or Broomie or Broomhilda


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szanne7000
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Postszanne7000 on Wed Jul 11, 2018 1:50 am

Hi Croi :D

I'm going to ask some basic questions - you may have done this already, but I need to ask :D

1 - Is your computer OS up to date?

2 - Are all your drivers up to date?

3 - Did you patch every single pack? (base game and all expansions?)

I'm going to check my messages. We'll figure it out :D



Thank you, Crissi, for my beautiful signature <3
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Broomhilda
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PostBroomhilda on Wed Jul 11, 2018 2:19 am

Thank you Suzanne bighugs2



Time for a Spring Siggi lol
Thank you so much Crissi, it's beautiful
~hugs and smiles my dear, dear BFF's~
I am so proud of all of you..
valentine1f
Friends call me Sam(F) or Broomie or Broomhilda


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croiduire
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Postcroiduire on Wed Jul 11, 2018 2:42 am

Thanks for looking at this.

1) Yes
2) Yes
3) Yes



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szanne7000
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Postszanne7000 on Wed Jul 11, 2018 4:54 am

I may have found a trail of articles to read for you - basically, they say that the directions for ts3 may be applied to ts2 to increase your system's memory use.

It uses CFF & DEP,

Here are the links (in order of reference to one another):


1 - The article which states being able to use this fix with ts2 (2nd post on this thread):

http://leefish.nl/mybb/showthread.php?tid=7606

2 - The link celebkiriedhel provides:

http://digitalperversion.net/gardenofshadows/index.php?topic=21931.0)

3 - The simswiki link Jessa refers to first:

http://simswiki.info/wiki.php?title=Sims_3:CFF_Explorer

4 - The second simswiki link Jessa refers to:

http://simswiki.info/wiki.php?title=Game_Help:Data_Execution_Prevention/TS3W

~~~

It looks like you will need to use both, in the order Jessa presents and NOT use the 4gb patch.

As your system has 8gb RAM, you should be able to get ts2 configured to be able to use a full 2gb and with the 4gb patch, I'm thinking 4gb.

Also, how much cc do you have in your game? The person who wrote the instructions on using CFF and DEP had about 8gb (if I'm remembering correctly).

I see your hangouts :D



Thank you, Crissi, for my beautiful signature <3
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croiduire
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Postcroiduire on Wed Jul 11, 2018 5:13 am

I have done all that, although I did just make sure my DEP was updated whether the Sims .exe was in the TSBin or the CSBin.

Edit: And I have approximately 12 GB of custom content; however, 18 months ago I had more on this same machine without crashing. I've been slowly weeding through everything, checking the poly count, and making sure I don't have too many high poly items on a single lot, but it's a long, time-consuming process.


Last edited by croiduire on Wed Jul 11, 2018 5:25 am; edited 1 time in total



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szanne7000
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Postszanne7000 on Wed Jul 11, 2018 5:15 am

Sigh... Did you have to reload your game?
If so, did you install and patch at each point?



Thank you, Crissi, for my beautiful signature <3
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croiduire
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Postcroiduire on Wed Jul 11, 2018 5:29 am

I have not done a reinstall; I've seldom found that necessary unless a core game file becomes corrupted, and there's no evidence of that.



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szanne7000
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Postszanne7000 on Wed Jul 11, 2018 6:04 am

I really am out of ideas, Croi.

I really hope someone on MTS will be able to provide more information/knowledge than I have on this subject.

Last resort? Get a hold of EA and ask them for help - if they can't help, ask for the UC code and then check with Sam. :D



Thank you, Crissi, for my beautiful signature <3
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Broomhilda
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PostBroomhilda on Wed Jul 11, 2018 10:59 am

When something happened a while back and my game crashed..I talked to EA and they were able to get me another code for UC..but make sure you take out your downloads folder first..because they will be giving you another UC altogether..I hope they do that and then you can slowly put your cc back in to find out which one if any is causing the problem



Time for a Spring Siggi lol
Thank you so much Crissi, it's beautiful
~hugs and smiles my dear, dear BFF's~
I am so proud of all of you..
valentine1f
Friends call me Sam(F) or Broomie or Broomhilda


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croiduire
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Postcroiduire on Wed Jul 11, 2018 5:12 pm

I actually own UC. I grabbed a copy during the promo way back when, and it's still in my Game Library. I never played it because of all the incompatibility issues people were having and the inescapable SecureROM violations of privacy. That would be an absolute last resort for me, one I might walk away from the game before taking. At the very least I will have to do a lot more research into how to overcome the flagrant liabilities before even beginning to consider it.



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Broomhilda
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PostBroomhilda on Wed Jul 11, 2018 5:24 pm

When I got it..when it first came out..I played it and then all of a sudden I don't have ANY of my disks or digital Sims2 games..they took them from me..I gripped about it but they said since I had the UC the disks and digitals were no longer available..I told them..they were mine and I paid for them ALL but still I can't play any of the disks and the digital ones are no longer in my Origin account..

I still have to write a letter to the CEO and file a complaint..but real life issues right now are more important..

I wanted the UC just in case my disks broke or something happened..so now I am stuck with the UC until I can get my disks and digital's working again



Time for a Spring Siggi lol
Thank you so much Crissi, it's beautiful
~hugs and smiles my dear, dear BFF's~
I am so proud of all of you..
valentine1f
Friends call me Sam(F) or Broomie or Broomhilda


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croiduire
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Postcroiduire on Wed Jul 11, 2018 5:52 pm

I have most of the physical disks, as well as the complete digital version securely stored on my hard drive and in remote storage. EA will have to pry them from my cold, dead hands before they get them.

Adding: Sam, you would need to completely uninstall UC and Origin (including a registry clean, IIRC) before you'll be able to reinstall from disk. That's SecureROM for you...>.<



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Broomhilda
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PostBroomhilda on Wed Jul 11, 2018 11:55 pm

Well..no sense in doing that because one of my disks broke and had to prove I had it and then they gave me a digital one..then the last few I bought the digital ones..and well of course they took everything..I am so mad at EA..

I didn't know about storing it..of course I was naive and didn't think they would steal from me either

If it wasn't for Sims2..I would just walk away..but there is no way of doing that..not ever lol..

Off to take a short nap will be back on later..



Time for a Spring Siggi lol
Thank you so much Crissi, it's beautiful
~hugs and smiles my dear, dear BFF's~
I am so proud of all of you..
valentine1f
Friends call me Sam(F) or Broomie or Broomhilda


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